State Farm® Insurance Agent Jerry Monkus

"Jerry and Elonda have provided excellent service for all my insurance needs over the past 15 years. They know the business and put the insured first. They are a great team and i would highly recommend them."

"My wife and I had a very large oak tree fall on our home last March. With all of the weather-related events that insurance companies had to deal with this year, we were expecting delays in paperwork, communications and payment, so we remained patient. But whenever we hit a roadblock, large or small, with any particular issue, a simple call placed to Jerry Monkus resolved every issue within a couple of days, sometimes even hours. I had the same very, very responsive insurance agent for 50 years before Jerry. That agent was one of my closest friends all of those years, but she retired a couple of years ago. I am every bit as happy with Jerry as I was with her. And his staff, especially Peggy and Elonda, have been equally helpful and professional. Can't say enough good about these people. Eric Kevin Smith"

"Jerry has been my State Farm agent for over 40 years. He has always been trustful, reliable, available, and dependable. Thank you Jerry for all your help throughout the years."

"Just wanted to let everyone know, Peggy and Elonda, go out of their way to take care of me, they are the best! I highly recommend!"

"I am a long term client. Jerry’s staff is always so helpful and efficient. A great office!!"

"We have been using Jerry Monkus as our insurance agent since 1984 and they have always been very responsive. He and Elonda are great agents for us."

"My father has passed on now but for many years prior he used Jerry Monkus State Farm for his coverage, he liked them so much that when I needed car insurance for the first time he took me there and I can say happily for 20 plus years or more I have used this company for not only car but home, mortgage and life insurance. Elonda, Peggy are great to work with both ladies are kind, eager to help and simply outstanding. Jerry is an amazing man and I look forward to 2025 with State Farm. Jerry and his team have become like family to me. I recommend them to anyone needing insurance services. Simply the best!"

"It’s been over 34 years since I first started having my car insurance, and homeowners insurance policies with Jerry Monkus State Farm Agency on Kingston Pike. Peggy and Elonda have always been very kind and helpful every time I called the office. Any time when I had a question on getting insurance for a new car, purchase a new house, I can always count on either Jerry, Elonda or Peggy will be able to provide good information. You can count on a real person will pick up the phone and offer you help when you call. State Farm also offers very competitive rates on their policies."

"Super nice people to have as your insurance agent! Those ladies in the office do everything they can to help you out and to make sure things are right!"

"I've been a client of Jerry Monkus for over 20 years. I really like personable customer service and the ability to pickup the phone and give someone a call at the office. I would highly recommend!"

"They’re always there to help , I recommend this place 100%."

"Jerry, Peggy and Yolanda are the best! They treat you like personal friends, not just customers. I could not ever imagine using anyone else or any other company. We have our home, autos and businesses with State Farm and are very happy."

"The team is easy to work with and very helpful."

"I have used State Farm and Jerry for over 30 years. He and his staff are always extremely helpful and professional."

"Every time I go in to pay my statement at the Knoxville office I am always greeted with a smile from either Peggy or Elonda. They know exactly what to do, and I'm in and out of that office within 5-7 minutes, unless we do some reminiscing for a minute or two. Very professional ladies and their phone etiquette is outstanding."

"I have been a client of Mr. Monkus for 20+ years. I have nothing but positive things to say about Jerry and the office crew. The quotes are affordable and the coverage is above par. Special thanks to Ms. Peggy and Ms. Elonda who are always pleasant to speak with and willing to assist with any questions you may have."

"Most helpful and friendly"

"I have known Jerry Monkus for over 30 years. He has handled all my home and auto insurance needs. He and his staff are excellent. Prompt friendly service. Honest and diligent, they work hard to solve your insurance needs and smooth some wrinkles when you need help with claims, should they arise. I haven't used anyone else because no else can perform like the Monkus agency."

"Peggy, Jerry and Elonda are amazing! We love how quickly they respond to any questions we may have! We have been using them since moving to Knoxville years ago! They provide excellence service!"

"The staff at this location are wonderful people and so helpful😀I definitely recommend this office for your insurance needs"

"I have had the pleasure of working with Jerry Monkus State Farm Insurance since 1996. He has insured our house, automobile, boats, motorcycles and investment properties for 28 years. Always very friendly and accommodating and very knowledgeable. Now he's insuring the next generation with my children's insurance needs. Thank you Jerry, Elonda and Peggy for taking care of us."

"Even though I have not met Mr. Monkus, his office employees are wonderful to work with, very polite, great sense of humor & eager to help their customers. I have done business with them for several years & know that I can trust them, as well as get help when needed. Respectfully, J K Payne"

"Friendly, accommodating people work at the Jerry Monkus office. They have been excellent in customer service during my 21 years as a client."

"This company has been great .They have meet all my insurance needs."

"I am always greeted with such kindness, especially Peggy. She has helped me every time I call. The whole staff has been GREAT!!! They always try to get you the best deal on insurance and are there for you all the way."