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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Beetle Teague

May 16, 2025

5  out of  5
rating by Mike Beetle Teague
"My agent, Elonda is the best! She is very easy to work with and, very knowledgeable. I highly recommend this agency for your insurance needs."
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Bill and Flo Curtis

May 15, 2025

5  out of  5
rating by Bill and Flo Curtis
"Our family has been a customer of Jerry Monkus, Agent with State Farm Insurance for many years. His knowledge, dependability and integrity are exemplified in serving your needs. So happy to know him and his staff!"
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William Reinke

May 14, 2025

5  out of  5
rating by William Reinke
"I have had the pleasure of working with Jerry Monkus State Farm Insurance since 1996. He has insured our house, automobile, boats, motorcycles and investment properties for 28 years. Always very friendly and accommodating and very knowledgeable. Now he's insuring the next generation with my children's insurance needs. Thank you Jerry, Elonda and Peggy for taking care of us."
We responded:
"Thank you Bill for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you very much. "
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Allen & Susan Tate

May 14, 2025

5  out of  5
rating by Allen & Susan Tate
"Excellent agency! We would not use any other Company in Knoxville. Best customer service and friendly staff."
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Susan Tate

May 14, 2025

5  out of  5
rating by Susan Tate
"Jerry, Peggy and Yolanda are the best! They treat you like personal friends, not just customers. I could not ever imagine using anyone else or any other company. We have our home, autos and businesses with State Farm and are very happy."
We responded:
"Susan, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Casey (CaseyFam1)

May 12, 2025

5  out of  5
rating by Brian Casey (CaseyFam1)
"I always get good, friendly service from the staff at Jerry Monkus's office. Thanks!"
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Paul Garron

May 8, 2025

5  out of  5
rating by Paul Garron
"Tracy and I have known Jerry for over 40 years. In that time he's been our agent, and a friend. Jerry handles our Home, Business, and Auto. His staff (Peggy and Yolanda) are two of the nicest professionals I've ever dealt with. I can't express how thankful I am to have Jerry, and his staff, handling all our insurance needs."
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Mickey Rudder

May 7, 2025

5  out of  5
rating by Mickey Rudder
"You’re not just a number when you call this State Farm office,. You are treated with respect as you would expect from a business. You call is answered by someone that knows who you are and works to immediately resolve any issue. I highly recommend Jerry and his staff. Mickey Rudder."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Doug Steier

May 7, 2025

5  out of  5
rating by Doug Steier
"I have known Jerry Monkus for over 30 years. He has handled all my home and auto insurance needs. He and his staff are excellent. Prompt friendly service. Honest and diligent, they work hard to solve your insurance needs and smooth some wrinkles when you need help with claims, should they arise. I haven't used anyone else because no else can perform like the Monkus agency."
We responded:
"Thank you Doug for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bart Hose

May 7, 2025

5  out of  5
rating by Bart Hose
"Jerry and his staff, Peggy and Elonda, are great to work with and have always been very helpful when I needed assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Angie Carroll

May 7, 2025

5  out of  5
rating by Angie Carroll
"I love this location! The office staff are always so kind and helpful!"
We responded:
"Thanks for the kind words Angie. I'm glad we were able to make assisting you with your insurance needs such a positive experience."
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Mary Boutilette

April 30, 2025

4  out of  5
rating by Mary Boutilette
"This company has been great .They have meet all my insurance needs."
We responded:
"Thank you for the positive review Mary. We are happy to know that we are meeting your expectations."
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Jeff Laughrey

April 29, 2025

5  out of  5
rating by Jeff Laughrey
"I've been with Jerry since the early 1980's. Jerry's office always provides great service. Elonda and Peggy are both polite and helpful every time I call. I've moved away quite some time ago but have stayed with Jerry all these years."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jason Ward

April 29, 2025

5  out of  5
rating by Jason Ward
"Thank u Peggy and elonda for the years of faithful service, I wouldn't trust anyone else than Jerry monkus state farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cody H

April 28, 2025

5  out of  5
rating by Cody H
"Jerry and his team are a pleasure to work with. They take care of all of my insurance needs. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jim Hill

April 25, 2025

5  out of  5
rating by Jim Hill
"Jerry and his staff have always responded quickly and accurately to meet our insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amy White

April 23, 2025

5  out of  5
rating by Amy White
"Peggy and Yolonda are always so nice and helpful anytime I have questions or need to make changes. I have been with this group for several years now and I am overall pleased with their service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ginny Ojeda

April 23, 2025

5  out of  5
rating by Ginny Ojeda
"Jerry and his office staff are always SO friendly and accommodating and helpful and informative. Have been clients 20 years. Always a pleasure!"
We responded:
"Ginny, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mary Antonucci

Mary Antonucci

April 22, 2025

5  out of  5
rating by Mary Antonucci
"We have been with State Farm for over 40 years & with Jerry Monkus for many of them. We have had a few issues in all those years and always felt confident in State Farm standing behind us with support from Jerry & his staff. We highly recommend their services."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kevin Adams

April 22, 2025

5  out of  5
rating by Kevin Adams
"My family has used State Farm Insurance for nearly 40 years. We have worked with Jerry Monkus' office for 33 years. The agency has always been very helpful in handling claims and routine renewals. Our claims have always been handled promptly and professionally on home, auto and boat issues."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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JulesH22

April 22, 2025

5  out of  5
rating by JulesH22
"Jerry has been my insurance agent since I started driving over 35 years ago. Always available to answer my questions. Great agent !!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Linda Langdon

April 7, 2025

5  out of  5
rating by Linda Langdon
"Jerry Monkus State Farm office and his staff have always been wonderful in every way to work with. I've been with them for years and they are always kind, helpful , great with questions and explaining insurance to me . I highly recommend them ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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dave venesky

April 1, 2025

5  out of  5
rating by dave venesky
"Jerry and Elonda have provided me with excellent service for all my insurance needs over the past 18 years. They will give you excellent insurance advice that will keep you safe and sound at a price you can afford. I strongly recommend Gerry Monkus and Elonda. They are professional and work in your best inyerests."
We responded:
"Dave, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ronnie Hartsell

April 1, 2025

5  out of  5
rating by Ronnie Hartsell
"Peggy and Elonda are always so friendly, thoughtful, and considerate when I contact them or they contact me for help. Their customer service is exemplary."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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mjcdmund

March 31, 2025

5  out of  5
rating by mjcdmund
"I have had Jerry Monkus as my State Farm agent for around 50 years. He became my agent not long after I started driving, and has been ever since. The main reason that I have State Farm insurance is Jerry Monkus - he is the best."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."