State Farm® Insurance Agent Jerry Monkus
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie McDaniel
August 19, 2025
5
out of
5
rating by Stephanie McDaniel
"Elonda and Peggy are always so helpful. I appreciate their patience and professionalism when handling situations. I have been with this office for years and it’s nice to know you can trust these ladies."
Gail Mauer
August 7, 2025
5
out of
5
rating by Gail Mauer
"Jerry has been our insurance agent for 40+ years and have never had and complaints or problems"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
steven bennett
August 6, 2025
4
out of
5
rating by steven bennett
"Very helpful when a problem arises. Thanks again!!!"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Frank Lapolla
August 2, 2025
5
out of
5
rating by Frank Lapolla
"One of the kindest group of people in town! Affordable insurance for any budget."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
John Fugett
July 27, 2025
5
out of
5
rating by John Fugett
"Agents are so helpful and very friendly have never had a issue with them highly recommend them"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Melissa Eskridge
July 25, 2025
5
out of
5
rating by Melissa Eskridge
"For years we've had homeowners, auto, special articles, and a life insurance policy with Jerry Monkus. He and his great staff have always been easy to work with and quick to process claims. Their care and consistency is exceptional and appreciated."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Neil Jacobson
July 23, 2025
5
out of
5
rating by Neil Jacobson
"State Farm has consistently provided ex excellent service over the many years that had my automobile insurance. Jerry Monkus has been my State Farm agent since I've lived in Tennessee. He and his staff have always been helpful anytime that I needed assistance with any issues regarding my coverage. I recommend their agency for any Automobile and other types of coveragethat they offer."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
miwako takeno
July 16, 2025
5
out of
5
rating by miwako takeno
"Peggy was super helpful and nice. Thank you, Peggy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Amy Haas
July 16, 2025
5
out of
5
rating by Amy Haas
"Always been a delight to work with! Very quick to respond with any need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
dave venesky
July 3, 2025
5
out of
5
rating by dave venesky
"Jerry and his well trained staff have provided me with excellent service over the past decade and they have worked very hard to protect my assets, even in spite of rising insurance costs. Thanks to them , I have the right amount of coverage for my three vehicles, my condo, and my umbrella policy at the best price. If I have a question or problem they respond quickly to resolve it. Jerry Monkus and his staff are first class. You should call them when you need insurance. You will not be disappointed. They are wonderful."
We responded:
"Dave, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Harry Blevins
July 2, 2025
5
out of
5
rating by Harry Blevins
"The State Farm office of Jerry Monkus is very well managed. I have been a customer for many years. Peggy Smith has been my contact person at the office, and she always handles any request quickly and efficiently."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Barb Knowlton
July 2, 2025
5
out of
5
rating by Barb Knowlton
"All staff is awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Daniel Kucsmas
June 26, 2025
5
out of
5
rating by Daniel Kucsmas
"Peggy is great to talk to. She's very kind and really knows her stuff. It took less time for her to change my policy than it would have taken to login to the app and do it myself. Great job."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Greg Sylwester
June 26, 2025
5
out of
5
rating by Greg Sylwester
"Jerry and his office staff were great when I needed to add a new car to my vehicle coverage before I left the dealership. One phone call and they set me up with updated coverage and a letter to the dealership stating I was covered. Very easy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Marcia Brackfield
June 24, 2025
5
out of
5
rating by Marcia Brackfield
"Jerry and his colleagues provide stellar customer service efficiently and compassionately."
We responded:
"Appreciate it Marcia, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
lucia hernandez
June 24, 2025
5
out of
5
rating by lucia hernandez
"I am always Happy with this agents office. Mrs. Peggy is great, thoughtful, thorough!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kathy Corbin
June 21, 2025
5
out of
5
rating by Kathy Corbin
"We've had our cars and home insurance with Jerry Monkus, Agent with State Farm since moving to Knoxville. Elanda and Peggy are a pleasure to work with - knowledgeable and patient with any questions. They are a pleasure to work with taking care of unexpected issues and always leaving us feeling like valued customers."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jay Mundy
June 20, 2025
5
out of
5
rating by Jay Mundy
"Jerry and Peggy are amazing. They are extremely friendly people and they know what they are doing when it comes to insurance. I can’t say enough good things about them and the service and work they provide. If I could go above 5 stars, I would!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kathryn Enge
June 20, 2025
5
out of
5
rating by Kathryn Enge
"Every single experience has been outstanding! Friendly! Caring! Spot on advice! Perfect!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
JulesH22
June 13, 2025
5
out of
5
rating by JulesH22
"Jerry has been my insurance agent since I started driving over 35 years ago. Always available to answer my questions. Great agent !!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amy Young
June 12, 2025
5
out of
5
rating by Amy Young
"I am new to this establishment, however, the experience I have had so far has been excellent customer service and the staff have been very helpful! I hope to continue with such positivity!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ed Hudgens
June 11, 2025
5
out of
5
rating by Ed Hudgens
"Called to cancel a claim for damage which will be covered by the offending party. Peggy took care of me very quickly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kristi
June 3, 2025
5
out of
5
rating by Kristi
"I have been with State Farm for many years! Elonda and Peggy are absolutely amazing and very easy to work with!! They always go above and beyond!! Thanks guys!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mike Beetle Teague
June 3, 2025
5
out of
5
rating by Mike Beetle Teague
"My agent, Elonda is the best! She is very easy to work with and, very knowledgeable. Elonda works hard to find the best prices for you insurance needs. I highly recommend this agency for your car, boat and home"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Chuck Horak
June 3, 2025
5
out of
5
rating by Chuck Horak
"Everything is great, I just wish my last name would get changed to how it is spelled correctly."
We responded:
"Thank you for reviewing our office. The name spelling is being corrected. My apologies for the error in your name spelling. Thank you for letting us know. We look forward to continuing to support your insurance needs."