State Farm® Insurance Agent Jerry Monkus
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Harry Blevins
July 2, 2025
5
out of
5
rating by Harry Blevins
"The State Farm office of Jerry Monkus is very well managed. I have been a customer for many years. Peggy Smith has been my contact person at the office, and she always handles any request quickly and efficiently."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Barb Knowlton
July 2, 2025
5
out of
5
rating by Barb Knowlton
"All staff is awesome!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Daniel Kucsmas
June 26, 2025
5
out of
5
rating by Daniel Kucsmas
"Peggy is great to talk to. She's very kind and really knows her stuff. It took less time for her to change my policy than it would have taken to login to the app and do it myself. Great job."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Greg Sylwester
June 26, 2025
5
out of
5
rating by Greg Sylwester
"Jerry and his office staff were great when I needed to add a new car to my vehicle coverage before I left the dealership. One phone call and they set me up with updated coverage and a letter to the dealership stating I was covered. Very easy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Marcia Brackfield
June 24, 2025
5
out of
5
rating by Marcia Brackfield
"Jerry and his colleagues provide stellar customer service efficiently and compassionately."
We responded:
"Appreciate it Marcia, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
lucia hernandez
June 24, 2025
5
out of
5
rating by lucia hernandez
"I am always Happy with this agents office. Mrs. Peggy is great, thoughtful, thorough!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kathy Corbin
June 21, 2025
5
out of
5
rating by Kathy Corbin
"We've had our cars and home insurance with Jerry Monkus, Agent with State Farm since moving to Knoxville. Elanda and Peggy are a pleasure to work with - knowledgeable and patient with any questions. They are a pleasure to work with taking care of unexpected issues and always leaving us feeling like valued customers."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jay Mundy
June 20, 2025
5
out of
5
rating by Jay Mundy
"Jerry and Peggy are amazing. They are extremely friendly people and they know what they are doing when it comes to insurance. I can’t say enough good things about them and the service and work they provide. If I could go above 5 stars, I would!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kathryn Enge
June 20, 2025
5
out of
5
rating by Kathryn Enge
"Every single experience has been outstanding! Friendly! Caring! Spot on advice! Perfect!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
JulesH22
June 13, 2025
5
out of
5
rating by JulesH22
"Jerry has been my insurance agent since I started driving over 35 years ago. Always available to answer my questions. Great agent !!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amy Young
June 12, 2025
5
out of
5
rating by Amy Young
"I am new to this establishment, however, the experience I have had so far has been excellent customer service and the staff have been very helpful! I hope to continue with such positivity!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ed Hudgens
June 11, 2025
5
out of
5
rating by Ed Hudgens
"Called to cancel a claim for damage which will be covered by the offending party. Peggy took care of me very quickly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kristi
June 3, 2025
5
out of
5
rating by Kristi
"I have been with State Farm for many years! Elonda and Peggy are absolutely amazing and very easy to work with!! They always go above and beyond!! Thanks guys!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mike Beetle Teague
June 3, 2025
5
out of
5
rating by Mike Beetle Teague
"My agent, Elonda is the best! She is very easy to work with and, very knowledgeable. Elonda works hard to find the best prices for you insurance needs. I highly recommend this agency for your car, boat and home"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Chuck Horak
June 3, 2025
5
out of
5
rating by Chuck Horak
"Everything is great, I just wish my last name would get changed to how it is spelled correctly."
We responded:
"Thank you for reviewing our office. The name spelling is being corrected. My apologies for the error in your name spelling. Thank you for letting us know. We look forward to continuing to support your insurance needs."
BONNIE
May 23, 2025
5
out of
5
rating by BONNIE
"Jerry Monkus - State Farm in Knoxville: provided excellent service, fast quote, and policy during purchase of my new car. Special thank you to Elonda Buchanan."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bruce Howard
May 19, 2025
5
out of
5
rating by Bruce Howard
"Yelonda and Peggy are always helpful in answering questions and keeping in touch. Bruce"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Bill and Flo Curtis
May 15, 2025
5
out of
5
rating by Bill and Flo Curtis
"Our family has been a customer of Jerry Monkus, Agent with State Farm Insurance for many years. His knowledge, dependability and integrity are exemplified in serving your needs. So happy to know him and his staff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
William Reinke
May 14, 2025
5
out of
5
rating by William Reinke
"I have had the pleasure of working with Jerry Monkus State Farm Insurance since 1996. He has insured our house, automobile, boats, motorcycles and investment properties for 28 years. Always very friendly and accommodating and very knowledgeable. Now he's insuring the next generation with my children's insurance needs. Thank you Jerry, Elonda and Peggy for taking care of us."
We responded:
"Thank you Bill for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you very much. "
Allen & Susan Tate
May 14, 2025
5
out of
5
rating by Allen & Susan Tate
"Excellent agency! We would not use any other Company in Knoxville. Best customer service and friendly staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Susan Tate
May 14, 2025
5
out of
5
rating by Susan Tate
"Jerry, Peggy and Yolanda are the best! They treat you like personal friends, not just customers. I could not ever imagine using anyone else or any other company. We have our home, autos and businesses with State Farm and are very happy."
We responded:
"Susan, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Brian Casey (CaseyFam1)
May 12, 2025
5
out of
5
rating by Brian Casey (CaseyFam1)
"I always get good, friendly service from the staff at Jerry Monkus's office. Thanks!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Paul Garron
May 8, 2025
5
out of
5
rating by Paul Garron
"Tracy and I have known Jerry for over 40 years. In that time he's been our agent, and a friend. Jerry handles our Home, Business, and Auto. His staff (Peggy and Yolanda) are two of the nicest professionals I've ever dealt with. I can't express how thankful I am to have Jerry, and his staff, handling all our insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mickey Rudder
May 7, 2025
5
out of
5
rating by Mickey Rudder
"You’re not just a number when you call this State Farm office,. You are treated with respect as you would expect from a business. You call is answered by someone that knows who you are and works to immediately resolve any issue. I highly recommend Jerry and his staff. Mickey Rudder."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Doug Steier
May 7, 2025
5
out of
5
rating by Doug Steier
"I have known Jerry Monkus for over 30 years. He has handled all my home and auto insurance needs. He and his staff are excellent. Prompt friendly service. Honest and diligent, they work hard to solve your insurance needs and smooth some wrinkles when you need help with claims, should they arise. I haven't used anyone else because no else can perform like the Monkus agency."
We responded:
"Thank you Doug for your 5-star review! My State Farm team and I are happy to be your good neighbor!"