State Farm® Insurance Agent Jerry Monkus
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What our customers say about us...
Fescue Lawn
February 2, 2024
"Very understanding to all your needs! Always there to help in anyway they can.. highly recommended!"
"Thank you so much for your kind review! We greatly appreciate your feedback and are thrilled to hear that we have been able to meet your needs and provide helpful assistance. It's our goal to always be there for our customers and ensure their satisfaction. We truly value your recommendation and look forward to continuing to serve you in the future."
J K
November 16, 2021
"I have been here for a very long time and I am so grateful for them and all ways so kind and helpful"
"Thank you Jan"
Kirbo Poyo
April 17, 2018
"They're nice.."
"Thank you Tanjiro"
Nick Chafin
July 7, 2014
"My wife and I have been with Jerry Monkus State Farm Insurance since we moved to Knoxville, TN in 2009. I finally got to speak to Jerry for the first time today (2014) in the form of a complaint. Our homeowners insurance was recently dropped by State Farm due to bad advice that we received from one of the associates who work under Jerry, Elonda. I always considered Elonda the Insurance Agent, since I only spoke to her and I never actually got to speak to Jerry. Though Elonda has always been pleasant enough (if not a bit pushy about getting life insurance) earlier this year she suggested that we go ahead and file a claim for our roof before we even had roofers come look at the damage. We had a slight leak and I knew State Farm could recommend some trustworthy roofers. Well, the roofers came out, did an easy patch job--problem solved. I called Elonda immediately, told her it was an easy fix, and asked her to cancel the roof claim. End of story, right? Not quite. Months later we got a letter in the mail informing us that they were dropping us at the end of the month, due to the fact that we had made 2 claims on our home within 2 years. Even though we have a perfect pay history and great credit, they dropped us. Aside from the fact that being dropped for using the insurance you're PAYING FOR is ridiculous, what really bothers me is that it was the advice I received from Elonda to make the claim prematurely that was the reason we were being dropped. And no money was even paid to us in that claim. Elonda and Jerry both agreed that the advice was bad, but that there was simply nothing they could do. I will be finding new insurance and I will be taking our car insurance elsewhere as well. I will recommend to everyone I know to avoid State Farm Insurance."